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XGEN PRIVACY POLICY

XGEN praises for all of its clients’ data privacy and all users of its products. This Privacy Policy applies to all of our services unless otherwise specified.

INFORMATION COLLECTION

XGEN collects some information from its clients to operate, customize, and to give support to the users of its services. The types of information we receive and collect depend on the usage of our services.

THE INFORMATION YOU PROVIDE

You will provide your name and e-mail, and in some cases, other information such as CPF or any information our client deems necessary to provide services through our solutions.

AUTOMATIC INFORMATION COLLECTION

• For attendances /calls through Facebook Messenger, SKYPE, Telegram only the name and user code provided by these platforms are collected, in order to customize our services.
• Cookies. We use cookies to operate and provide our services, including our web-based services, to improve our clients’ experiences, to have a better understanding of how our services are being used, and to customize them.

THIRD PARTY SERVICES

We allow you to use our services in connection with third-party services and products from other Companies, such as Facebook, Telegram, and Microsoft. If you use our services with such third- party services, we may receive information about you from them; for example, if you use Facebook Messenger to interact with any other messaging channels. Please note that when you use third-party services, your own privacy policies and terms will govern these services.

COMO USAMOS AS INFORMAÇÕES

Usamos as informações que temos (sujeitas a escolhas que você faz) para operar, fornecer, melhorar, entender, personalizar, dar suporte e comercializar nossos Serviços.

INFORMATION YOU AND WE SHARE

You share your information as you communicate and use our services, and we share your information in order to help us operate, provide, improve, understand, and personalize our services.

UPDATES TO OUR POLICY

We will notify you before making changes to this Privacy Policy and give you the opportunity to review the revised Privacy Policy before you choose to continue using our services.

CONTACT INFORMATION

If you have any questions about our Privacy Policy, please contact us by our e-mail: privacidade@xgen.com.br, or send us a message by filling out this form: